How to disconnect Filo from your iPhone

Attention: the procedure below not is valid for Filo Tag!

In order to disconnect properly your Filo from your iPhone follow these simple steps:

  • In the Filo app, open the screen of the device you want to unpair and press the button in the upper right hand corner and select “Disconnect Filo”;
  • Open your smartphone’s settings and click Bluetooth.  Select the ‘i’ to the right of the “FILO” listed under ‘My Devices’ that you are disconnecting from your phone and then select ‘Forget This Device’.
  • Reset your Filo by holding down the button on the device until it rings.
  • Turn off your smartphone’s bluetooth
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